All Work
Design Discovery · StrongMind

SPRINT

A 5-day Google Ventures Design Sprint to answer the question: how do you engage the disengaged learner?

Role
UX DesignerFacilitation · Research · Prototyping
Company
StrongMindIn-house · EdTech
Format
5-Day SprintGoogle Ventures Methodology
Tools
Balsamiq · WhiteboardUser Interviews · Dot Voting
Design Sprint
Background

From idea to validated prototype in 5 days

A Design Sprint is a five-day process for answering critical business questions through design, prototyping, and testing with real customers, a process coined by Google Ventures. StrongMind was developing a new product and needed to rapidly validate a central question: how do you engage the disengaged learner?

I have never seen something go from idea to execution as quickly as I have within a design sprint.

Design Sprint · Workshop Balsamiq · Wireframing User Interviews · Research Dot Voting · Prioritization Affinity Mapping · Synthesis Prototyping · Validation

Day 1

Framing the problem with How Might We's

The whole group, designers, developers, marketers, and leadership, wrote "How Might We" statements and affinity mapped them into categories. This collaborative framing exercise surfaced hundreds of potential questions and problems and set a shared focus for the week.

Failure areas Goals Goals, failures, HMWs
Sprint session Affinity mapped

How Might We's written by the whole group and affinity mapped to categories


Day 2

User research and market inspiration

Day two focused on interviewing users, gathering data, and drawing inspiration from existing solutions in the market. We explored what we wanted students to feel, what teachers currently do, and what comparable experiences existed elsewhere.

What we want students to feel What teacher currently does
Competitive sites Competitive sites continued

User and market research, inspiration gathering, and initial design exploration


Day 3

Everyone designs, dot voting decides

One of the most powerful aspects of the sprint: everyone from designers to developers to managers sketched solutions. No one's ideas were off limits. Specific elements were then dot voted on, and the winning pieces were compiled into a composite direction for the prototype.

Design sketches Design sketches Design sketches
More sketches More sketches

Cross-functional design solutions with dot voting to identify winning elements


Day 4

Rapid prototyping with Balsamiq

Voted elements were pulled together into an initial design and rapidly translated into a clickable prototype using Balsamiq. The goal wasn't polish; it was something real enough to test with users the following day.

Prototype planning Prototyping

Elements from dot voting taken to create an initial design, then built rapidly in Balsamiq


Day 5

Testing with real users

The final day was all observation. We ran the prototype with live users and recorded trends, both positive and negative, into an actionable list of findings. Seeing real users interact with something built in four days was both humbling and invaluable.

User testing Observation session Testing notes

Observations combined into trends ranging from positive to negative net results


Learnings

What I learned

This sprint was fruitful; we discovered a large problem, rallied around it, and created an amazing array of solutions in days rather than months.

  • 1Cross-functional participation produces better ideas. When developers and managers sketch alongside designers, the range of solutions is richer and buys broader buy-in.
  • 2Constraints breed creativity. The five-day time box forced decisions that would otherwise drag on for weeks in a traditional process.
  • 3Even a rough prototype teaches you things a whiteboard never can. Watching users navigate something tangible surfaces issues that no amount of internal debate will find.